NHTSA Complaint #11445528 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11445528
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	December 22, 2021
Date Filed	December 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

While driving 75 mph down the highway the transmission failed with no warning lights or symptoms. Car wouldn't change gears and thankfully was able to exit the highway without an accident in a highly congested area. After pulling off the highway car would not move or go into reverse then transmission light came on. Only owner of vehicle and it was bought brand new from the dealership always being serviced by Ford. Dealership has advised the transmission failed though this should not happen at this mileage and the repair is a new transmission. This appears to be a known issue with this make and model of vehicle yet is continuing to happen. A faulty transmission that goes out with no warning while driving is a huge safety issue. Thankfully I was not hurt but Someone is going to get hurt or killed.

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