NHTSA Complaint #11445155 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact’s mother stated while driving approximately 40 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the EPS control unit replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V190000 (Steering). The vehicle was then repaired but continued to experience the same symptoms. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 21,000.