NHTSA Complaint #11444347 — 2016 KIA OPTIMA

First my driver side back window wouldn’t roll up or down. It just sags and falls down everytime I drive so I duck taped it until I could afford to get it fixed. Now a month later, the passenger back seat is doing this exact same thing. There is over 100 articles of people talking about this exact problem with 2016-2017 Kia Optimas and I read apparently Kia is even aware as they sent out an alert to dealerships about it or something along those lines? Well that’s all great and dandy but what about the people who already have the car and are dealing with the problems? I have 2 kids under 2 and it’s a tough financial time. Even with the duct tape, it doesn’t always hold and the window will fall down on the highway and my son starts screaming crying cause its loud and the hard wind hits his face. This should be resolved. It shouldn’t take more than like 5 people complaining about the same thing for it to be deeply looked into and fixed. There’s well over 100 people talking about online like I said.