NHTSA Complaint #11443304 — 2021 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11443304
Vehicle 2021 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On October 25, 2021; my wife and I were driving across country when we experienced a blow-out at 75 MPH in New Mexico (about 80 miles west of Amarillo. The blow-out was caused by body cladding, which came off the right rear door of our 2021 Ford Explorer - apparently attributable to 19+ MPH desert cross winds at highway speeds of 75 MPH. The trim lodged in the right rear wheel well; slicing the tire and cutting a gash from the aluminum rim. We had to get to California for a scheduled closing on our new home and were therefore unable to stay in Amarillo or Albuquerque for the three days required to receive a matching rim and tire, so I had a nearby tire store install a wheel of a different size with an offsetting tire size to approximate the circumference of the stock wheels and tires. Ford has thus far neglected to acknowledge the obvious defect that would allow a body part to blow off the car and has offered no assistance in repairing the car or reimbursing me for the wheel and tire I had to purchase to meet personal legal obligations. I've seen evidence in online forums indicating other incidents of body trim blowing off Ford Explorers at highway speeds. Ford must take responsibility for this defect and reimburse other owners and me for costs incurred to resolve implications of their defective body parts.

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