NHTSA Complaint #11443289 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11443289
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	November 27, 2021
Date Filed	December 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I bought a 2017 Jeep Cherokee latitude two weeks ago by the time I drove it home the service shifter light came on. I bought this car and it was certified free of defects this has happened a half a dozen times now I called the dealer and told them about it and I saw what the fix was online. The fixe is to put in a new shifter bezel and a new wiring harness. The dealer refuses to do this and the vehicle is certified what can I do?

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