NHTSA Complaint #11443183 — 2019 NISSAN SENTRA
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11443183 |
| Vehicle | 2019 NISSAN SENTRA |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2019 NISSAN SENTRA Automatic Emergency Braking system suddenly brakes w/o warning while cars are present or not, sensor light comes on and car will stall or abruptly/automatically stop itself. Malfunction light comes on states malfunction look in owners manual. While driving car automatically stopped at a light or in traffic and would not move forward the malfunction light came on. This has been occurring 2 days after purchase (11-6- 2021- 12-7-2021) until recent. 12-7-21 the car stopped itself at a red light (I was the first vehicle in line no one in front of me or to my sides) on green as I tried to press on the gas the car stalled, the back windows rolled up and down, the radio went on and off, and the malfunction light for AEB flashed then the car locked, then solid engine light came on, @ first I could not get my hazard lights on then suddenly they worked. People drove past me honked, called me names, and finally one person helped me move it out of the road. While on the side of the road the car again was on but when I pressed on gas would not accelerate, however while the brake and emergency brake were on and the car was in park it rolled backwards. My son return it to the purchasing dealership twice with the complaint of the malfunction light on told they did not know what was going on and that it was unusual bring it back for maintenance. problem persisted. The car has been brought back twice to the dealership with this and other braking/electrical concerns w/in a shorttime before the final major incident happened (I am thankful that no-one was hurt). Right now 12-8-2021, I had been back to the dealership after reporting the incident with the idea that I would be helped and put into a newer safer vehicle, not the case upon arrival they tried to up sell me a new car @ higher price, when I said no, my option was to fix what is covered under warranty. States they will run own diagnostic test.
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