NHTSA Complaint #11442565 — 2014 FORD ESCAPE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11442565
Vehicle 2014 FORD ESCAPE
Component STRUCTURE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the front-end experienced shaking and vibrations. The vehicle was taken to an independent mechanic who diagnosed that the motor mount had fractured. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified but no assistance was offered. The failure mileage was 90,000.

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