NHTSA Complaint #11442530 — 2013 HYUNDAI SONATA

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle went into limp mode and the check engine warning light illuminated. The vehicle was taken to the local dealer and the knock sensor software update was performed. The contact consulted with an independent mechanic and was informed that there were metal shavings in the engine causing bearing failure. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 90,000.