NHTSA Complaint #11442426 — 2017 HYUNDAI TUCSON

The contact owns a 2017 Hyundai Tucson. The contact stated that while her husband was driving approximately 45 - 50 MPH, the vehicle stalled. The contact's husband was able to pull over but could not restart the vehicle. The oil warning light was illuminated. The vehicle was towed to the dealer. The dealer informed the contact that they were backed up with other vehicles and could not diagnose the vehicle until next month. The vehicle was not diagnosed nor repaired and remained at the dealer. The contact later received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 56,000.