NHTSA Complaint #11441924 — 2016 HYUNDAI VELOSTER

While I was driving down the road I suddenly heard a rod knock coming from the engine. I immediately pulled over and turned the car off. I was fortunate that I am aware of this known problem and can recognize the symptoms. An oil warning like appeared after the sound of the rod knock and just before I turned the engine off. I was on a local highway at the time and knew that the rod knock would likely result in an engine fire if I did not turn it off immediately. I checked the oil on the car and found that it was suddenly very low, which came as a surprise because I had just checked the oil a couple days before. I have since read that a common symptom associated with the Hyundai engine problems is sudden excessive oil consumption. After contacting Hyundai and insisting that this is a known problem with the 2016 Veloster Turbo they inspected the engine and confirmed the rod bearing was worn and the rod was knocking. They refused to acknowledge that ANY 2016 Velosters had been recalled for engine problems and refused to discuss it further. Since my car was still under warranty, the most they would agree to was partially covering the repair under warranty because I had modified the air intake on the car. To exacerbate the scenario, it took over 3 months for the local dealership to complete the repairs which were completed in just a few hours.