NHTSA Complaint #11441839 — 2016 MAZDA CX-5 SEATS

Complaint Details

ODI Number	11441839
Vehicle	2016 MAZDA CX-5
Component	SEATS
Date of Incident	November 19, 2021
Date Filed	November 28, 2021
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

While driving on a remote highway the seat heating was on on both the driver and passenger seat. After a while it felt way ti hot and smelled like something burning and found the passenger jacket (that was taken off and left behind his back to be extensively burnt. We stopped and checked the seat. We found a big hole and the seat was damaged as well as the 300 dls coat. Plus the risk of having burns I. The passenger back, which was only protected by the cost and other layers of clothing

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Recent Complaints for the 2016 MAZDA CX-5

#11717451 — ELECTRICAL SYSTEM — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

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#11697961 — ELECTRICAL SYSTEM — November 6, 2025 — THE FRONT PASSENGER SEAT HEATING SYSTEM CAUGHT FIRE AND BURNED THROUGH THE FABRIC AND MY DOG'S SEAT. THE FUMES MADE M...