NHTSA Complaint #11441596 — 2017 RAM PROMASTER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11441596
Vehicle 2017 RAM PROMASTER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

parking brake did not fully release (with no apparent signs). drove 20 miles, brake warning lights went on about 18 miles in to the drive. Pulled up to gas pump with rear wheels (unknowingly) glowing red. $6000 damage incurred, could have easily been an explosion at the pumps. Dealer purchased extended warrantee says nothing that fails due to "rust" is covered. Manufacturer has changed the design of the failed part but takes no responsibility, or issued advisory statements or recall. I purchased this vehicle brand new, am meticulous on upkeep and keeping it clean. All scheduled maintenance has been with the dealer. There were 3 other Promasters in the dealer lot who had the same issues.

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