NHTSA Complaint #11440938 — 2011 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11440938
Vehicle	2011 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	November 18, 2021
Date Filed	November 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

My 2011 Ford Explorer has been leaking water into everything including the console, seat belts, down the doors and staying inside the doors, into the spare tire storage area, and down all sides of the interior. The water leaks so badly that at times I've had more than an inch of water on the floor boards of my vehicle. The only thing that has permanently stopped working is the motor that controls the moonroof. I have no idea where the water is coming from and this is causing concern as the water is getting into all aspects of my vehicle including electrical areas. My research indicates that it could be many different places but I also seeing 10s of thousands of complaints from Explorer owners about this problem.

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