NHTSA Complaint #11440289 — 2020 AUDI A6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11440289
Vehicle	2020 AUDI A6
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2021
Date Filed	November 12, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.

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