NHTSA Complaint #11440271 — 2015 FORD FIESTA

Since early Friday morning on 11/5/21, my Ford Fiesta has been having an intermittent involuntary braking issue associated with all of the lights flickering on/off and the gauges swiping back/forth on the cluster/dashboard while driving. I also noticed the “Hill Assist Control” alert pops up on the radio monitor with the involuntary braking. As well as the sound of the door being open with the key in the ignition will come on while the involuntary braking occurs. Additionally, the windows were resisting being rolled up while driving but will roll up when in park. I also noticed this braking problem tends to reoccur with accelerating quickly or making a turn. On friday afternoon on 11/5/21, I had cautiously drove with my hazards on, while the intermittent involuntary braking problem continued to persist, to my local Autonation Ford to ask about a safety recall associated with this involuntary braking problem and they told me there was no safety recall associated with this problem at this time. They told me that I would need to pay $1100 to replace and reprogram my cluster/dashboard computer. This is unacceptable given the inherent safety risks associated with this intermittent and involuntary braking problem. I believe I should be able to replace and reprogram my cluster/dashboard computer for free due to the safety risks. Thank you for reviewing and considering my proposal of my safety issue.