NHTSA Complaint #11629767 — 2015 FORD FIESTA

In the year 2016 I purchased my Ford focus fiesta license plate [XXX] Vin# [XXX] 
Noticing my driver and passenger, which is left and right rocker molder was a little loose from the pens that held them. The car was brand new. It's a 2015 only 6 miles on odometer time of purchase. I told the salesman about it and he said it was nothing to worry about That the ROCKER MOLDING DRIVER AND PASSENGER WHICH refer to two left and right rocker molde are stabler.
On [XXX] the Left Rocker molder had came loose to approximately was held by 2 pins. I was concerned for the safety matter of this vehicle being on the freeway for the safety of others and myself so I had a repaired on November 4, 2024 due to a safety issue and not a cosmetic issue at Crash Champion as repair technician Manuel recommend to repair to safety issues. Here is what Crash Champions recommend Miguel Lopez Service Advisor CC712-CONCORD VDM (925) 689-1739 [XXX] From: Miguel Lopez Sent: Monday, November 11, 2024 10:20 AM To: [XXX] Subject: POST REPAIRS - FOLLOW UP Dear [XXX] , I’m following up regarding the recent repairs performed on your 2015 Ford Fiesta. Your safety is our top priority & wanted to ensure you that we’ve taken the necessary steps to address the concerns that were found and identified as safety issues on the vehicle. Our team had thoroughly reviewed the situation where parts were found to be coming loose, which we understand could pose a significant hazard on the road. These parts being identified as both your Left & Right Lower Rocker Moldings. Prior to repairs these moldings were only being held by 2 plastic retainers on each side, posing a danger of falling off. These plastic retainers could have potentially broken off & causing the moldings to fly off on the road resulting in a possible accident. We’ve also conducted a thorough inspection to ensure that your vehicle is roadworthy and s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)