NHTSA Complaint #11439841 — 2020 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11439841
Vehicle 2020 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

loss of oil due to engine defect and need new engine. engine and car at dealership. engine has not been torn apart to find cause. occupants could have died because of engine stoppage... GM wants owner to pay over 15,000 for new engine and instillation. car under new car warranty has 24211 miles. no early warning lights of low oil.... Owner took car in immediately when warning lights appeared 9-27-21 and GMC dealership improperly serviced . on 10-14-21 same warning lights reappeared and taken immediately to same close dealership. Now told new engine needed.

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