NHTSA Complaint #11439775 — 2012 CADILLAC SRX

SUSPENSION issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11439775
Vehicle	2012 CADILLAC SRX
Component	SUSPENSION
Date of Incident	November 5, 2021
Date Filed	November 8, 2021
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I received a recall from GM as to the toe links in my vehicle. On November 4th it went into the dealership to have the parts replaced and the following morning my car lost control when something happened between the tires and the steering which caused my car to swerve all over the road, lose control, flip and go into a ditch. There were 3 warning lights on, ABS, traction, and Stabilitrak. The car has not yet been inspected but will be. Thank God it happened around 5:30 a.m. when there were not a lot of cars out yet on the highway.

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