NHTSA Complaint #11566688 — 2012 CADILLAC SRX

I was driving down a highway and all of the sudden the back end of my car started swerving back and forth. I almost lost control, but managed to get it slowed down without causing an accident. I knew something major was wrong and the dealer I bought the car from was about 5 miles away. I managed to get it there safely, but could only do 10-15mph or the swerving was too much and I would have lost control. No warning lights came on and my steering wheel was even crooked. I had no issues prior to this. I always take my car to the dealer for oil changes/tire rotations and they have never found anything wrong. When the tech inspected my car, he determined the toe link broke. They checked for a recall and it said it was fixed in August of 2021. I bought the car in February 2022. I knew nothing about the recall or this issue. The tech said it was repaired with the same 3 piece style setup that the recall was for to begin with. Also, that they fix the recall with one whole piece now. The dealer wouldn't warranty it again since the computer documented it had already been done. I called Cadillac to see if I could get reimbursed, since the same style faulty parts were installed. I was told they couldn't do anything since it was closed and to submit it here.