NHTSA Complaint #11439078 — 2016 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11439078
Vehicle	2016 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	November 1, 2021
Date Filed	November 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this SERVICE SHIFTER popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.

Related Complaints for the 2016 JEEP CHEROKEE

Other UNKNOWN OR OTHER Complaints

#11709989 — January 9, 2026 — I was told that my PTU needs replaced however since it did not throw the proper code it is not covered under the exte...

#11707883 — December 30, 2025 — Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling i...

#11700425 — November 19, 2025 — There was a Recall on 2016 jeep cherrokee latitude fuel pumps - i think several years ago. This VIN Not on the list....

#11684947 — September 4, 2025 — I have owned my jeep since 2019. Since having my jeep MULTIPLE times I have had the Service shifter light come on. Pr...

#11684705 — September 3, 2025 — Subject: Urgent Safety Concern – 2016 Jeep Cherokee Gear Shifting Issue Good Morning, I am writing to report a seri...

Recent Complaints for the 2016 JEEP CHEROKEE

#11719370 — ELECTRICAL SYSTEM — February 20, 2026 — WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT RE...

#11719361 — POWER TRAIN — February 20, 2026 — My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufa...

#11718891 — POWER TRAIN — February 18, 2026 — The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered...

#11718675 — AIR BAGS — February 17, 2026 — I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ...

#11718675 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 17, 2026 — I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ...