NHTSA Complaint #11439039 — 2012 CADILLAC SRX

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11439039
Vehicle	2012 CADILLAC SRX
Component	SUSPENSION
Date of Incident	July 1, 2021
Date Filed	November 2, 2021
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2012 Cadillac SRX. The contact stated that the service rear axle warning light was illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension. The contact called the local dealer and was informed about diagnostic testing. The contact informed the dealer there was no noise or light illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was 27,000. Parts distribution disconnect.

Related Complaints for the 2012 CADILLAC SRX

Other SUSPENSION Complaints

#11665957 — June 10, 2025 — Braking after hitting a pothole was a nightmare! No warning lights came on to prepare me for anything. Brake pedal we...

#11619003 — October 9, 2024 — To whom it may concern, I am writing this as a complaint on the rear toe link separation recall that was perfo...

#11568280 — January 28, 2024 — There was a recall in this vehicle in 2022 it states the recall has been serviced for toe link, hub bearing, front st...

#11566688 — January 20, 2024 — I was driving down a highway and all of the sudden the back end of my car started swerving back and forth. I almost l...

#11530842 — July 7, 2023 — The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, a message displa...

Recent Complaints for the 2012 CADILLAC SRX

#11699885 — ELECTRICAL SYSTEM — November 17, 2025 — there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...

#11699885 — VISIBILITY/WIPER — November 17, 2025 — there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...

#11685045 — UNKNOWN OR OTHER — September 4, 2025 — My car was parked and in the park gear it was left running I went to get in the car to turn it off to stay awhile whe...

#11683540 — EXTERIOR LIGHTING — August 27, 2025 — Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've...

#11681419 — POWER TRAIN — August 18, 2025 — The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle fail...