NHTSA Complaint #11438955 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11438955
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

When driving on the freeway at 75 mph, check engine light came on and shortly after the car just stopped running. Could have been a terrible accident but able to get over to side of freeway without causing an accident. Car was towed to dealership in Flagstaff Arizona on 8/9/2021. Advised it was a Campaign T3G engine and turbo charger recall and that part was ordered on 8/10/2021. Required hotel stay, rental car nightmare to get home to Albuquerque New Mexico. Dealer advises the part has still not been received as of 10/29/2021 and they do not know when they will get it. They also have 8 other cars waiting for same repair. Owner of vehicle is without the car for 3 months now, not to mention the car is in another state and we can't follow up easily.

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