NHTSA Complaint #11437221 — 2020 JEEP WRANGLER

As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. I just spoke to Jeep Parts manager to find out when my part will be available and she said there is a backlog of over 85 customers with Jeeps with the identical problem and the parts are not currently available so this is NOT an isolated issue and IS NOT BEING REMEDIED QUICKLY TO PRECLUDE A SERIOUS INJURY.