NHTSA Complaint #11436783 — 2011 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	11436783
Vehicle	2011 HYUNDAI SONATA
Component	STEERING
Date of Incident	June 10, 2021
Date Filed	October 14, 2021
Mileage	195,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2011 Hyundai Sonata. The contact stated while driving at 70 MPH, the contact noticed the EPS warning light illuminated. The contact continued to drive but noticed the steering wheel of the vehicle was very loose causing the vehicle to swerve on the road. The contact lost automatic power steering which caused the contact to crash into a medium wall on the side of the road. The air bags did not deploy. There was no medical treatment at the scene. No one was injured. No police report was filed. The vehicle was towed to an independent mechanic who inspected the vehicle and diagnosed the failure as an electric issue with power steering that would need to be repaired by a local dealer. The vehicle was not repaired..The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.

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