NHTSA Complaint #11435696 — 2014 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11435696
Vehicle 2014 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

The electronic component in the left passenger sliding door that operates and opens the door does not work. The door does not open manually without this functioning. I looked on line and found that this is common with this make and model of a van specifically to the left passenger sliding door malfunctioning (driver's side passenger sliding door). This is potentially dangerous for passengers in the back riding if an accident occurs. I had my vehicle in the shop for other repairs and had a mechanic at two different places confirm that it is the automatic door opener mechanism that has failed to operate the door. I would like this remedied for everyone experiencing this same malfunction to ward off safety concerns. The cost to repair this is going to be close to if not $1,000.00. I have the part on order now and I am waiting for an appointment. Should there be a recall, I would like reimbursement for cost.

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