NHTSA Complaint #11435232 — 2019 MERCEDES-BENZ SPRINTER 2500

I brought my 2019 4x4 Sprinter Van in for a campaign recall for the power steering hoses and clamps. The dealership said they made the repairs as necessary and sent me on my way. A few weeks later the power steering hoses blew while driving and almost caused an accident. I was stuck on the side of the road and lost all steering capabilities. Come to find out the dealership lied and never made the repairs as necessary as far as replacing the faulty clamps. After getting the vehicle towed back to the dealership they replace the clamps with cheap hardware store clamps and I have had problems with my power steering ever Since then. I’ve taken my vehicle back multiple times for them to make the repairs and they replace the power steering pump once with a remanufactured one unfortunately I continue to have power steering issues. This is all due to the faulty hose clamps on the power steering unit for the 2019 4x4 Sprinter Van. If they would’ve replace the hoses with longer hoses and the proper fittings this would’ve all been prevented and could potentially prevent a serious accident while driving.