NHTSA Complaint #11687809 — 2019 MERCEDES-BENZ SPRINTER 2500
SEAT BELTS:FRONT:BUCKLE ASSEMBLY issue reported to NHTSA
Complaint Details
| ODI Number | 11687809 |
| Vehicle | 2019 MERCEDES-BENZ SPRINTER 2500 |
| Component | SEAT BELTS:FRONT:BUCKLE ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 58,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front driver’s seat belt message remained displayed. The vehicle was taken to the local dealer, who diagnosed that the seat belt buckle was faulty. The seat belt assembly was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V788000 (SEAT BELTS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.
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