NHTSA Complaint #11435065 — 2016 HYUNDAI TUCSON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11435065
Vehicle 2016 HYUNDAI TUCSON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I'm mid may-end of may I took it in to Fort mill Hyundai the first time because it was starting to crank hard, sounded funny and my dashboard lights would come on saying I needed oil and there was an engine issue. When I idled too long the car would just die, I'd have to shift into park actually turn the car off and let it sit 1-3 mins turn it back on and all the lights would be off and it would drive like it did before it died, loud. They did testing on it and said these repairs (crankshaft sensor, spark plugs and I think an oil change) should fix it. This was less than a month after my previous oil change. Got the car back 3-4 days later and it sounded better but I still felt like it didn't drive and smooth as it should. 2-3 weeks goes by and my oil light again comes on only with sharp turns. The car over the next couple of days would do the loud cranking noise, didn't drive well over 60 and the engine light came on and gauges would go down but would be fine again once the car was turned off for a couple min like 5 . I set up an appt to hVe them look it over again because of the lights coming back on. Not even 2 days later twice going to and from work it completely died out on me (like the first time) but this time it would turn over once it was out in park and turned off correctly. First time I was in the middle of traffic at a red light waited 10 mins multiple times trying to turn the car on to move to the side and it wouldn't. I let it sit for 5 mins without trying to turn it on and it started the gauges didn't work and it was VERY loud stuck in like first gear wouldn't go above 20 mph. Pulled into a neighborhood turned it off to let it cool off again thinking it was over heating. It would crank but again lights still all on and the gear gauge didn't work (down at 0 liek the car was off). I waiting like 20 mins it still had the lights on but the gauges worked, when I tried to drive home it wouldn't go about 45mph or out of 2nd gear.

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