NHTSA Complaint #11434205 — 2012 SUBARU OUTBACK

I experienced issues with the engine of my 2012 Subaru Outback shutting down at times when coming to a stop, and also stalling/idling when accelerating (such as when entering freeway). My engine light and brake light also turned on at the same time. Very concerned, I took it in to the local Subaru service center at around 112,000 miles. They inspected the car and replaced 2 spark plugs, and must have restart the computer to turn the warning lights off. Recently at 117,000 after entering the freeway at night , my car roughly idled and the stalled and would not properly accelerate, almost causing me to crash as it happened suddenly while driving on freeway. The engine light was flashing and brake light came on as well. I immediately pulled over. After the Subaru inspection the next day, I was told that this was being caused by the torque converter and is a known issue on this model. This is a very dangerous issue, I believe that if this incident would have happened the next morning while on my commute instead of at the less busy hour at night, a crash would have occurred. I believe a recall is warranted on this dangerous issue as it is known by Subaru that this issue affects certain models and they will not provide much help to customers if they are past the extended warranty. The issue can occur past the 100,000 mile mark on an otherwise good condition and well cared for vehicle. This puts the customer and other drivers at great risk. I am very concerned and upset about the danger this put myself and others in. I was personally left on the side of the freeway at night at 7 months pregnant, but the situation could have been much worse. Since Subaru is not required to let customers know of this issue, customers may experience this issue without proper remediation until a serious issue happens.