NHTSA Complaint #11432912 — 2003 FORD WINDSTAR SUSPENSION

Complaint Details

ODI Number	11432912
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	September 10, 2021
Date Filed	September 14, 2021
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2003 Ford Windstar. The contact stated that the ABS warning light and brake warning light was illuminated on the instrument panel. The contact then took the vehicle to a dealer where she was informed that the rear axle was severely corroded and at risk of fracturing. The dealer informed her of NHTSA Campaign Number: 10V385000 (Suspension) however, the VIN was not under recall. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 87,000. The VIN was invalid.

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