NHTSA Complaint #11432570 — 2019 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11432570
Vehicle	2019 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	September 10, 2021
Date Filed	September 11, 2021
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

While driving threw a construction zone the car upfront of me stopped. Upon applying the brakes nothing happened. There was a tractor trailer beside us and I was at the reR and another car was at the front plenty of time to stop. Brakes didn't activate until right before impact and the nose dove down. ABS never activated and the collision avoidance never activated. I was traveling with my wife and two young kids lucky no one was hurt and I had no avenue of escape due to cement barriers and 18 wheeler.

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