NHTSA Complaint #11532132 — 2019 TOYOTA HIGHLANDER

Approximately two weeks ago, my brakes began to fail. When i press the brakes, I receive a warning message on the steering wheel portion of the dashboard that says "breaking power low" and an orange triangle with an exclamation point illuminates. The extremely weakened brakes almost made me rear end a vehicle traveling in front of me. Since then, I have taken my vehicle to a local mechanic/autobody and also to a Toyota dealership in Hackensack, NJ. The local mechanic advised me that he could not find anything physically wrong with the vehicle that would be causing the problem, which he also experienced. Hackensack Toyota, after having my vehicle for over two hours, could not make a diagnosis of what was wrong with my vehicle and also wanted to charge me a substantial amount of money for something that should be an immediate hazard and saftey concern. This issue also sounds like a manufacturer defect that should be treated as a recall since there was no action or incident that led to or caused this brake failure. Since this is my only vehicle, it forces me and my family to take significant risks by traveling in it.