NHTSA Complaint #11432030 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact stated that while his wife was driving 50 MPH, the vehicle lost motive power without warning. The vehicle was towed to two different independent mechanics on two separate occasions, and the mechanics informed the contact that there were recalls associated with the failure. Upon researching, the contact saw that there were five recalls associated with the VIN; NHTSA Campaign Number: 17V152000 (Seat Belts), 15V568000 (Engine), 18V137000 (Seat Belts, Air Bags), 15V759000 (Exterior Lighting), and 16V190000 (Steering). The vehicle was then towed to the dealer, but the dealer informed the contact that they would not perform the recall repairs since the vehicle was supposed to have the recall repairs performed in 2018 when the recall notifications were mailed. The contact stated that he purchased the vehicle three years ago and never received the recall notifications. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.