NHTSA Complaint #11431730 — 2011 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	11431730
Vehicle	2011 HYUNDAI SONATA
Component	STEERING
Date of Incident	June 28, 2021
Date Filed	September 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

There is looseness/excessive play in the steering, causing a jerkiness motion side-to-side with minimal movement of the steering wheel. There is also a clunking noise when turning and when going over bumps in the road, sometimes the bumps cause the steering wheel to jerk to the side resulting in the car veering to the left or right. When this occurs traveling at a higher speed, I'm afraid it could result in either veering into the ditch or into oncoming traffic. I had my mechanic inspect the issue, thinking it was a suspension problem, but was informed it was a faulty "steering column flexible coupler" that is a known issue with this particular vehicle. This steering issue seems to be getting worse and worse by the day.

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