NHTSA Complaint #11431109 — 2011 FORD EXPLORER
STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11431109 |
| Vehicle | 2011 FORD EXPLORER |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 195,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The contact owns a 2011 Ford Explorer. The contact stated while at a standstill, the steering wheel was difficult to turn. The contact stated that the power steering warning message was displayed on the instrument panel. The vehicle was taken to a local mechanic and was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 195,000.
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