NHTSA Complaint #11430851 — 2018 SUBARU OUTBACK

Our 2018 Subaru Outback windshield has now cracked for the third time in the exact same spot - the bottom left hand corner of the windshield: October 8, 2019, August 11, 2020 and again August 27, 2021. The first two times, a loud pop was heard and then the crack appeared on the bottom left side of the windshield. The third time, I didn't even know it cracked until I got home. No pop or any other noise was heard. The second time in 2020, I contacted Subaru Customer Service to report this issue, and I was told the cracked window was not a matter of warranty and I would need to have someone at a Subaru Dealership inspect the windshield before having it repaired. I am attaching pictures of the cracked windshields from each time the windshield has cracked (3 separate times).