NHTSA Complaint #11612613 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11612613
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	March 1, 2023
Date Filed	September 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

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