NHTSA Complaint #11430254 — 2018 SUBARU OUTBACK

Went into my office yesterday morning and came out on my break to a cracked windshield. It was a perfect crack that seems to have started right at the edge of the glass extending to the middle of the windshield with no point of impact noted. As per Subaru it’s not covered under our Gold Warranty Plan even when we explained the glass seems to have just cracked on its own. After research it’s seems to be an issue with Subaru that they do not want to handle and with my insurance deductible being $500 I will have to cover the whole windshield for $471. At this point I will just leave eyesight off because it’s around another $600 to recalibrate that. ** accidentally uploaded a picture of an email and was unable to delete it.