NHTSA Complaint #11429366 — 2019 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11429366
Vehicle 2019 TESLA MODEL 3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

We were driving our Model 3 on autopilot on the LIE from Southampton to New York. We have the “Full Self Driving” software from Tesla. We drove past a parked SUV about halfway through the ride, but the Tesla did not notice. It drove straight through the side of the SUV, ripping off the side mirror and skullcap from our car. We checked and the SUV driver was totally fine, scared. We called Tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from Tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder.

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