NHTSA Complaint #11428997 — 2016 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11428997
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	August 10, 2021
Date Filed	August 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The driver side sliding door is stuck in the locked position and will not unlock using the key fob, the door locks on the front doors, the manual door lock on the door itself, or by pulling on the handle to open the door. This door will not open at all and is a very dangerous safety hazard if we were to be involved in an accident or have a vehicle fire and the door cannot be opened. There is no warning notice or error given thru the vehicle's message center on the dash.

Related Complaints for the 2016 CHRYSLER TOWN AND COUNTRY

Other STRUCTURE:BODY Complaints

#11689453 — September 24, 2025 — Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unloc...

#11667010 — June 15, 2025 — First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or ou...

#11637278 — January 21, 2025 — I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened eithe...

#11597903 — July 1, 2024 — The sliding drivers side door is locked shut and will not open. I have seen a notice for this vehicle model but for...

#11551036 — October 20, 2023 — Defective door-latching system; in particular: the driver side, (left side), passengers sliding door; which resulted ...

Recent Complaints for the 2016 CHRYSLER TOWN AND COUNTRY

#11718890 — POWER TRAIN — February 18, 2026 — Transmission pump failure leading to sudden power loss. This is a known problem with 2015-16 Chrysler Town & Country'...

#11710956 — POWER TRAIN — January 14, 2026 — The contact owns a 2016 Chrysler Town and Country. The contact stated that while at a complete stop, the vehicle fail...

#11705879 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH — December 18, 2025 — The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sli...

#11704418 — POWER TRAIN — December 11, 2025 — After the Chrysler dealer in Glendale CA completed Recall S44 – Transmission Oil Pump on my 2016 Chrysler Town & Coun...

#11703965 — EXTERIOR LIGHTING — December 9, 2025 — I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not tu...