NHTSA Complaint #11718890 — 2016 CHRYSLER TOWN AND COUNTRY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11718890
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN
Date of Incident	February 17, 2026
Date Filed	February 18, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Transmission pump failure leading to sudden power loss. This is a known problem with 2015-16 Chrysler Town & Country's and there is a recall out for it (Chrysler:S44, NHTSA: 16V461000). However my VIN does not appear in the recall registry, despite being manufactured right in the middle of the specified manufacturing time span for the defect. Because of this I was never sent any information on the recall as the company doesn't think my vehicle was affected. I disagree and think their database is incorrect. My vehicle manufacture date is Nov 15, and the recall span for my model of vehicle is Jul 15-Apr 16. I would like someone to verify and explain to me why my vehicle, which has this problem, isn't included in the recall.

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