NHTSA Complaint #11675812 — 2016 CHRYSLER TOWN AND COUNTRY

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the vehicle decelerated and stalled. The vehicle was towed to an independent mechanic, and it was determined that the transmission pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 103,000.