NHTSA Complaint #11428783 — 2012 FORD EDGE

Brakes continually malfunction and fail intermittently. It has been an ongoing issue for just over two years. We have found they malfunction and fail after any loss of traction, such as turning on a gravel road or hitting a pothole. For quite some time we have been able to stop and pump the brakes hard and hold them down, repeating until the brakes tightened back up. The last 3 days however they will not function properly. This malfunction/ failure causes extremely spongey brakes making it extremely difficult to slow or stop, having to push the pedal nearly to the floor to start slowing down. Problem had not been reproduced by servicer however we could reproduce the problem once we determined it was a loss of traction causing it. NO warning lights of ANY kind have ever Illuminated! System check always shows brakes are good. Brake fluid is always good. Brakes have been bled multiple times, replaced and brake booster has been replaced as that is what the dealer thought it was the last time i had it checked. Brake booster did NOT fix the hissing or the malfunctioning or failure. So many people with an Edge have brake issues! Please help us get this resolved and corrected before someone gets seriously injured or dies! I have nearly every single date my brakes have malfunctioned/failed and I will provide if requested!