NHTSA Complaint #11612047 — 2012 FORD EDGE UNKNOWN OR OTHER

Complaint Details

ODI Number	11612047
Vehicle	2012 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	June 14, 2024
Date Filed	September 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.

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