NHTSA Complaint #11428678 — 2016 HYUNDAI VELOSTER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11428678 |
| Vehicle | 2016 HYUNDAI VELOSTER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
My vehicle’s check engine light is on, low oil pressure light is on, the engine is knocking, it’s overheating, stalling, and loss of power and acceleration. I have almost gotten hit by other vehicles multiple times because the vehicle has stalled or won’t accelerate. This has happened on the interstate and when pulling out into traffic. I have tried for days to an appointment at multiple Hyundai locations near me to get it fixed because it has all the symptoms that the recall says to look for. I called 5 dealerships and there are no appointments available. The earliest one is a week away. Customer care is no help at all. They basically told me to figure it out on my own. I am a single mother of 2 and now I have no transportation because of their faulty engine and they are doing nothing to help fix it. What if I get hit because my engine stalls and my kids are in the car with me? What if my engine catches fire because of this? I get shut down by every dealership and they won’t even offer a loaner or rental in place of driving the death trap they sold me until they can fix it. What can I do??
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