NHTSA Complaint #11428678 — 2016 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11428678
Vehicle 2016 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

My vehicle’s check engine light is on, low oil pressure light is on, the engine is knocking, it’s overheating, stalling, and loss of power and acceleration. I have almost gotten hit by other vehicles multiple times because the vehicle has stalled or won’t accelerate. This has happened on the interstate and when pulling out into traffic. I have tried for days to an appointment at multiple Hyundai locations near me to get it fixed because it has all the symptoms that the recall says to look for. I called 5 dealerships and there are no appointments available. The earliest one is a week away. Customer care is no help at all. They basically told me to figure it out on my own. I am a single mother of 2 and now I have no transportation because of their faulty engine and they are doing nothing to help fix it. What if I get hit because my engine stalls and my kids are in the car with me? What if my engine catches fire because of this? I get shut down by every dealership and they won’t even offer a loaner or rental in place of driving the death trap they sold me until they can fix it. What can I do??

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