NHTSA Complaint #11428642 — 2019 JEEP CHEROKEE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11428642 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
My husband and my son were driving my Jeep on the highway going 70 MPH when with no warning there was absolutely NO power steering and almost went off the road over an embankment. Luckily it was my husband driving because I would not have been able to control the car. When researching this year of Jeep, there is a recall for this issue on only a certain number of vehicles, but of course when I put my VIN in my vehicle is not on the recall list and I also see several complaints of the same issue with the steering and not being on the recall list. This is a HUGE safety issue and NEEDS to be address immediately.
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