NHTSA Complaint #11428550 — 2017 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11428550
Vehicle 2017 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

My 2017 Subaru Forester has 52,000 miles driven. Recently the ignition key will NOT turn to start the engine. The transmission was in park and all the doors were fully closed. After 15 minutes trying several times to no avail it did finally turn to the right and the engine started. Also, previously a few times, randomly, the key would not turn all the way to to the left to turn the engine off. Again, the car was in park and I kept my foot on the brake while trying. Each time this happened I had to move the transmission from Part to Drive and back to Park again, (while keeping my foot on the brake) and the key finally turned all the way to turn the engine off. I am now bringing the car to a Subaru dealer service shop (in Annapolis, Maryland) to try to have them repair this problem once and for all. Thank you, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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