NHTSA Complaint #11428214 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11428214
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	May 14, 2021
Date Filed	August 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I have already complained to dealer about constant hesitation and jerking, going from 1st to 2nd and sometimes 2nd to 3rd gear on automatic transmission, as well as slight loss of power going up inclines under 30mph. They told me a road test and transmission test showed nothing wrong. Incident I am reporting happened back in May2021. I was making a right hand turn onto a busy road from a parking lot, from a complete stop. As I pulled out onto the road, going from 1st to 2nd gear, the car completely stalled for about two seconds. I almost was rear-ended because of the stall. I had to take my foot off the gas and then put a lot of pressure on the gas pedal to get the car moving again.

Related Complaints for the 2020 FORD EXPLORER

Other POWER TRAIN Complaints

#11718314 — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

#11716301 — February 6, 2026 — The catalytic converters (both) on my 5-year-old Ford Explorer both failed due to cracked welds. This failure appears...

#11715965 — February 5, 2026 — Driving at speed and starting to slow down the vehicle downshifted hard and afterwards would shift hard on every shif...

#11713971 — January 28, 2026 — The contact owns a 2020 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, th...

#11712470 — January 21, 2026 — Car will be in drive or reverse, start to move with foot on gas then will shift itself into park

Recent Complaints for the 2020 FORD EXPLORER

#11719340 — EXTERIOR LIGHTING — February 20, 2026 — Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...

#11718691 — UNKNOWN OR OTHER — February 18, 2026 — My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...

#11718314 — ENGINE — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

#11718145 — UNKNOWN OR OTHER — February 15, 2026 — Sunroof clip broke and fabric sags which can affect visibility.

#11717248 — UNKNOWN OR OTHER — February 11, 2026 — The rear differential axle bolt on my vehicle has broken. There was no impact or collision prior to this failure. The...