NHTSA Complaint #11426833 — 2012 HYUNDAI SONATA

These are known for engine failure which has already happened to me summer of 2019. The first time Murdock of Murray gave me a hard time replacing the engine even though it was a recall they tried over charging for other repairs that supposedly lead to the seized engine. Murdock also told me the turbo on the vehicle would need time to adjust and kick in with turbo the coils needed to get oil in them for the turbo to work properly. After fixing engine the turbo never was the same but Murdock insisted nothing was wrong. Now 25k miles later again the vehicle is on the verge of seized engine. While in traffic at 5pm ish, I turned left and as I was turning my vehicle would not accelerate, I heard a crackling noise and the check engine light came on but the car was still running all power but would not accelerate over 20mph with the rpm flooring. I immediately thought it’s happening the engine is seizing. Remind you this was the second time this happened. I almost died twice in this vehicle both times with my children in the car. I called Murdock to ask if they would tow the vehicle they told me no I would need to pay out of pocket, so I did, bc the vehicle would not accelerate. Once I got my car to the dealership already the technician seemed annoyed by my prediction with the engine on the verge of seizing. After a few days of the technicians looking over my car he claims I must pay for repairs and blamed me when these engines have been recalled by Hyundai. I then reached out to Hyundai corporate national consumers for assistance and they were just as bad. I was told there’s nothing I can do until a case manager calls me but they will let them know about this issue. No one has contacted me. The fact that Hyundai is trying to find ways to not cover their faulty death trap vehicles and the dealership is right behind them on giving customers a hard time replacing the recall without causing all the stress and over charging. Hyundai should be ashamed of themselves.