NHTSA Complaint #11426273 — 2009 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11426273
Vehicle	2009 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	July 23, 2021
Date Filed	July 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Vehicle was called in for the above recall on May 20, 2021. Upon arrival at dealership, we were informed that the part was not available. Part availability keeps getting pushed back month-to-month until now the projection is the end of August. The dealership kept our car for two months saying that it was unsafe to drive. Just this week they returned the car to us unrepaired saying that it is now safe to drive. That is inconsistent and illogical.

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